Confidentiality policy

At Oscar, we want to prevent the abuse of the customer's personal information and general information. In addition, we want to provide the best service to our customers. As a customer, your personal information will be protected and respected following applicable laws and industry rules. Your information is collected and stored with Oscar when you shop the website, book through customer service, and sign up for the newsletter. Oscar records your information to provide the best service and deliver provided goods in the best possible way. Your personal information is stored with Oscar until you are actively opt-out, and therefore choose to have it deleted. collects statistics and information about which parts and areas of the website are visited on our website. This information will not be passed on to a third party (however, we use Google Analytics). Instead, all data will be used to improve and optimize the website and gain a better understanding of how our customers use the website.  

Will my information be shared with others?

No! At Oscar, the information you share with us is confidential and personal. None of this personal information will be rented, sold, or shared with others, except for data to be provided by law.

How does Oscar protect my information?

Oscar stores our customers’ personal information on secure networks that employees can only read with special rights. Customer information is not encrypted, nor does Oscar transmit encrypted customer information. In addition, Oscar will never see your credit card information, as all credit card transactions take place through our external payment partner, Reepay. By using Oscar, you agree that we collect information and data as described here.

How are cookies used?

Cookies are stored through Oscar's website on your hard drive. A cookie does not identify the individual customer but rather the user's electronic equipment (for example, their PC, browser, and operating system). A cookie does not contain viruses and is not a program.

We use cookies so that you can effectively use the features on our websites, such as the shopping cart page and login information. Cookies will not compromise security when users use the website. Cookies are used to analyze the website traffic by giving Oscar information about who is visiting the website and when the visit takes place.

As website visitors, your cookies will most often expire after each session - which is to say, when you close your browser.

Oscar uses the following cookies:

  • Google Analytics cookie (anonymous statistics on the number of website clicks)
  • Oscar cookie (the content of user's shopping cart)
  • Tradedoubler cookie (used to measure marketing results)
  • Ad-cookies (used for other purposes, such as to be able to market Oscar and measure the result)

As a user, you can choose to accept whether or not a cookie file is placed on your hard drive. This can be changed in your browser settings. You can remove cookie files stored on your hard drive at any time.