Personal data is any information that can be used to identify an individual, including first and last name, age, gender, address, email and other contact information.
This Privacy and Security Policy (hereinafter the "Policy") governs the processing of users (hereinafter "you" or "your") by Oscar Autovermietung GmbH, a company with its registered office at Sandstr. 3, 80335 Munich, Germany, duly registered under the VAT number DE352336808 (hereinafter "Oscar", "we", "us" or "our"), through the website https://oscar.auto/ (hereinafter the "Website").
Pursuant to the applicable data protection legislation, you are hereby informed that the Data Protection Officer responsible for the processing of your personal data is Oscar.
If you have any questions regarding the processing of your personal data, you may contact Oscar at the following e-mail address: [email protected]
You can access our website without telling us who you are or giving us any personal information about yourself. However, for some of the purposes set out below, we require certain personal information (for example, to manage a booking on our website).
In particular, we may collect and process the following information about you:
Personal data will only be used for the purpose for which it was provided, including to ensure that services can be successfully provided to the customer. You are hereby informed that Oscar may process your personal data for the following purposes:
| 1. registering as a user on our website also allows Oscar to process your data to save time on future bookings, e.g. by pre-filling your customer data when booking a vehicle. In addition, user registration also allows you to view your booking history and use our mobile app. | Required for the performance of a contract or to take steps at your request prior to entering into a contract. Oscar will assume that this is the case if you check the box provided in the registration form, thereby accepting our Terms and Conditions. | Oscar may process your personal data for as long as you are logged in as a registered user of our website and until you request deletion or erasure of your personal data. Thereafter, Oscar may retain your properly blocked personal data for a period of 5 years. |
| 2. managing your vehicle bookings on our website - For this purpose, Oscar may process your data to enable you to manage vehicle bookings with one of our partners on our website. | Required for the performance of a contract. Oscar assumes that this is the case if you tick the box provided in the registration form, thereby accepting our terms and conditions. | Oscar may process your personal data until you successfully return the vehicle and/or cancel the booking. Subsequently, once you have returned the vehicle, Oscar may keep your personal data properly locked for a period of 5 years. |
| 3. subscribe to your newsletter and receive offers from Oscar. For this purpose, Oscar may process your data to send you its newsletters and commercial communications about offers that may be of interest to you. The newsletters may be sent electronically. | Oscar will assume that you have given your consent if you check the box provided. | Oscar may process your data until you withdraw your consent. To withdraw your consent in an appropriate manner, please see the section "Data Subject Rights" below. |
| 4. managing and resolving your inquiries or requests regarding our website or our services. This purpose allows Oscar to process your data to resolve any incidents (of whatever nature) you may have when using our Website and/or Services. You may contact our customer service department by phone, email, live chat or mail. | Oscar assumes that you have given your consent when you contact our customer service department. | Oscar may process your data until the incident or request in question is resolved or settled. Thereafter, Oscar may retain your properly blocked personal data for a period not to exceed 5 years. |
| 5. to develop and improve our website. This purpose allows Oscar to process your data to aggregate it with other users' data. The purpose of this purpose is to obtain statistical results about how Oscar users interact and use our website. These results are later analyzed to determine measures to further develop and improve our website. Your data will be anonymized in an appropriate manner to ensure that we cannot identify you individually after converting the collected personal data into statistical data. | Legitimate interest in developing and improving our website. Oscar has conducted a legitimate interest assessment to ensure that its legitimate interests in relation to this purpose take precedence over users' privacy expectations. You may request a copy of this legitimate interest assessment by sending an email to: [[email protected]] | Oscar will process your data until it has been effectively anonymized and transformed into statistical information. After the data has been transformed into statistical information, Oscar may process it indefinitely, provided that this information cannot directly or indirectly identify you. |
In accordance with applicable data protection laws, Oscar will process your data for the purposes set out above. As soon as the above purposes are no longer necessary or are terminated, Oscar may duly block your personal data for the retention periods also indicated above. The blocking of personal data means that Oscar may only process your data in order to comply with any obligations that may arise in connection with the processing of data for the above purposes. Oscar guarantees to delete your personal data after the expiry of the retention periods mentioned above.
In addition, during the booking process at Oscar, you can add "Additional drivers" for the use of the vehicles to be booked / rented. By filling in the details of these "Additional Drivers", you hereby acknowledge and expressly declare that: you have informed the "Additional Drivers" of the processing of their data by Oscar in accordance with the provisions of this Privacy Policy; and you have obtained their express consent or authorization to transfer these have obtained data to Oscar. The content of this paragraph also applies to companies that make bookings for the benefit of their employees.
Your personal data may be transferred to the following third party recipients:
In addition, some entities contracted by Oscar may have access to your personal data and information as Oscar data processors. These entities process your personal data on behalf of Oscar to provide certain services (e.g., website hosting services) to Oscar or its employees, in each case in accordance with the instructions of Oscar and its employees and in strict compliance with applicable data protection laws.
Oscar's services generally do not rely on international data transfers to third countries. In general, all personal data collected by Oscar is stored on servers in Germany.
Nevertheless, some of our service providers may access your personal data outside the European Economic Area. In this regard, Oscar guarantees that data will only be transferred to service providers and/or third parties that are able to provide adequate safeguards or are located in an area that has been recognized as adequate by the European Commission.
We respect all requests for confidentiality of personal data provided online. In addition, we are aware of the need for adequate protection and proper processing of all personal data we receive at Oscar. At Oscar, we have implemented technical and organizational measures to prevent your data from being accidentally or unlawfully deleted, disclosed, lost, compromised or brought to the attention of unauthorized persons, misused or otherwise treated in violation of the law. Oscar's security measures
have been designed based on criteria such as the scope, context, purposes of the processing, state of the art and existing risks for a particular processing activity.
Before Oscar, you may exercise any of the rights listed below. To exercise these rights, you must send a request to the following email address: [email protected] You are hereby informed that Oscar may ask you to prove your identity in certain circumstances. If the applications do not meet the above requirements, you are hereby notified that Oscar may require you to amend your application.
| Law | Description |
| Right of access | Find out what personal data is processed by Oscar |
| Right to rectification | Change personal data if they are incorrect |
| Right to object | Request Oscar not to process your personal data for certain purposes |
| Right to delete data | Request Oscar to remove your personal information from its systems |
| Right to restriction of data processing | Ask Oscar to restrict the processing of your personal data in certain circumstances. |
| Right to data portability | Request Oscar to provide you with your information in a computer readable format. |
In addition, if you believe that Oscar has not adequately handled your requests, you may file a complaint against Oscar with the relevant supervisory authority. A list of the various European data protection supervisory authorities can be found here.
Cookies are small text files that are installed in your browser. The purpose of installing cookies depends on the type of cookie installed in your browser. Some cookies record your activities on the Website, while others are essential for the adequate functioning of the Website. Other cookies, on the other hand, may be installed to allow users to navigate the Website in a more customized manner.
Cookies that can be installed on your device can be classified according to the following criteria:
The cookies that are installed in your browser may be owned by:
As mentioned in Section 8.1 above, there are different types of cookies for different purposes. Consequently, this website may install the following cookies in your browser:
This website may install the following:
Oscar uses the cookies indicated below.
| NAME | OWNER | ART | PURPOSE | TIME PERIOD |
|
Cookie Information Consent |
Cookie Information |
Strictly necessary |
Supports restricting the cookie setting based on the permissions set by the user. |
1 Year |
|
oscar_session |
Oscar |
Strictly necessary |
Supports the technical functions of the website. |
2 Hours |
|
XSRF-TOKEN |
Oscar |
Strictly necessary |
Supports the technical functions of the website. |
2 Hours |
|
_dc_gtm_UA-xxx-xxx |
Google Tag Manager |
Statistic |
Collects information about users and their activities on the website through embedded elements with the aim of analysis and reporting. |
1 Minutes |
|
_gid |
Google Analytics |
Statistic |
Collects information about users and their activities on the website for analysis and reporting purposes. |
1 Day |
|
_ga_xxx |
Google Analytics |
Statistic |
Collects information about users and their activities on the website for analysis and reporting purposes. |
2 Years |
|
_ga |
Google Analytics |
Statistic |
Collects information about users and their activities on the website for analysis and reporting purposes. |
2 Years |
|
lang |
|
Marketing |
Supports online marketing by collecting information about users to promote products through partners and other platforms. |
Session |
|
uid |
Criteo |
Marketing |
Used for online marketing by collecting information about users and their activities on the website. The information is used to target the user with advertising across different channels and devices. |
1 Year |
|
IDE |
Doubleclick, Google |
Marketing |
Used for online marketing by collecting information about users and their activities on the website. The information is used to target the user with advertising across different channels and devices. |
1 Year |
|
test_cookie |
Doubleclick, Google |
Marketing |
Used for online marketing by collecting information about users and their activities on the website. The information is used to target the user with advertising across different channels and devices. |
15 Minutes |
|
bcookie |
|
Marketing |
Supports online marketing by collecting information about users to promote products via partners and other platforms. |
2 Years |
|
UserMatchHistory |
|
Marketing |
Supports online marketing by collecting information about users to promote products through partners and other platforms. |
1 Month |
|
AnalyticsSyncHistory |
|
Marketing |
Supports online marketing by collecting information about users to promote products through partners and other platforms. |
1 Month |
|
lidc |
|
Marketing |
Supports online marketing by collecting information about users to promote products through partners and other platforms. |
1 Day |
|
MUID |
Microsoft, Bing |
Marketing |
Identifies individual web browsers that visit Microsoft websites. These cookies are used for advertising, website analytics and other operational purposes. |
1 Year |
|
bscookie |
|
Marketing |
Supports online marketing by collecting information about users to promote products through partners and other platforms. |
2 Years |
|
cto_tld_test |
Doubleclick, Google |
Marketing |
Used for online marketing by collecting information about users and their activities on the website. The information is used to target the user with advertising across different channels and devices. |
1 Hour |
|
_uetvid |
Microsoft, Bing |
Marketing |
Collects information about users and their activities on the website. The information is used to track and analyse user behaviour and to deliver targeted advertising. |
1 Year |
|
_gcl_au |
|
Marketing |
Supports the integration of a third-party platform on the website to serve targeted advertising. |
3 Months |
|
li_gc |
|
Marketing |
Supports online marketing by collecting information about users to promote products through partners and other platforms. |
2 Years |
|
_fbp |
|
Marketing |
Identification of browsers for the purpose of providing advertising and website analytics services. |
3 Months |
|
_uetsid |
Microsoft, Bing |
Marketing |
Identifies individual web browsers that visit Microsoft websites. These cookies are used for advertising, website analytics and other operational purposes. |
1 Day |
|
_km_id |
Kommunicate |
Functional |
Supports the chat function of the customer service on the website. |
1 Month |
|
_km_user_name |
Kommunicate |
Functional |
Supports the chat function of the customer service on the website. |
1 Month |
|
_km_lead_collection |
Kommunicate |
Functional |
Supports the chat function of the customer service on the website. |
1 Month |
When you go to our website, you can decide whether or not to allow cookies to be installed in your browsers. To allow cookies, you must click on "Accept all". On the other hand, to reject cookies, you must click on "Reject all". In addition, you can also decide which specific cookies may be installed in your browser by selecting the different types of cookies displayed under the above options.
In addition, you can set your browsers and devices to reject, block and, if necessary, delete cookies. Below we indicate how you can disable, block or delete cookies in different web browsers:
- Opera
- Safari
- Apple
- Android
Without limiting the foregoing, you are hereby informed that technical cookies must always be installed in your browser, as these types of cookies are responsible for the proper functioning of the website. However, you can decide not to install technical cookies by blocking or deleting them using the procedure described in the paragraph above. In the event that you voluntarily uninstall technical cookies in your browser, Oscar cannot guarantee the proper functioning of its website and is therefore not responsible for any defects or errors that may occur on the website and/or affect you.