At Oscar, we do everything we can to make our customers happy and satisfied. We would love to hear from you if you have any questions about our car rental services or issues with your booking. You are always welcome to contact us via email, phone, or chat. We do our best to help you!
Before calling our customer service, you can see the most frequently asked questions below. They might help you out.
When you book a car subscription, you will get 1500 kilometers included in the given price. Additionally, you can purchase more kilometers depending on your usage.
With a car subscription, you will have 1500 kilometers included per month. The car subscription also includes international insurance, so you can drive outside of Germany during the rental period. Additionally, you can add up to 3 extra drivers to the car subscription at no extra cost.
Yes, if another car is available from the same branch where the car subscription was created, it is possible to change cars. Just contact customer service to see what the options are.
Our subscriptions are designed to offer both short and long-term options. Choose between 3, 6, or 12 months binding periods, always with the option to extend.
No, the car needs to be picked up at the rental location.
Unfortunately, it is not possible to choose another color. The car you book for car subscription is the car you will get.
You can choose a subscription period of 3, 6 or 12 months. When you have finalized the entire subscription period, you can choose another vehicle and start a new subscription period.
Currently this is unfortunately not possible, but we are working on being able to adjust this in the future. We recommend that you start the subscription at the time that you are guaranteed to be able to pay, so that this date is set right away.
Our Customer Service will be happy to help.
Subscribe a car for traveling more than 3 months, prices start from only €399.00 per month! The perfect car for your gateway.
Go to Car Subscription
