Cancellation of the Car Subscription | Cancellation Fee |
48 hours before the agreed pickup time | 100% of the total subscription period cost |
48 hours before the agreed pickup time or at any time during the subscription | 100% of the total subscription period cost |
If you cancel within 48 hours before pickup, we must charge the full rental amount. However, if you cancel more than 48 hours in advance, only a fee of 25% of the rental price will apply.
If you have already made a partial payment that is less than 100% of the rental price, we will charge the remaining amount through our payment service provider.
Oscar will process any refunds or compensation as quickly as possible. Please note that the exact refund duration depends on the payment method and the respective payment policies.
Please note that these cancellation terms do not apply to long-term rentals (as described in the Special Rental Conditions for Long-Term Rentals/Car Subscriptions).
Our Customer Service will be happy to help.
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